Manually add email account to Outlook 2016 (Windows)

Learn how to manually configure your Workspace Email account settings in Outlook 2016 (Windows), in case the account detection tool fails. (Set up your email using an auto discovery tool.)

1. On the Pop and IMAP Account Settings screen, confirm or update settings details:
   

   Field	What to enter...
   Password	Workspace Email address password
   Username	Workspace Email address
   Type	Select IMAP
   Incoming server	Enter imap.secureserver.net
   Outgoing server	Enter smtpout.secureserver.net

2. Click More Settings.
   
3. Click Outgoing Server.
4. Select My outgoing server (SMTP) requires authentication.
   
5. Click Advanced.
   
6. Under Server Port Numbers enter the Incoming Server (IMAP) and Outgoing Server (SMTP) server settings:
   

   Field	What to enter...	Encryption Type
   Incoming Server (IMAP)	993	SSL
   Outgoing Server (SMTP)	465	SSL

   
   
7. Click OK.
   
8. Click Next to complete email set up. The next page should show green checkmarks as the configuration process completes.
9. To see if your email is set up properly, send yourself a test email message from your webmail. When you receive it, reply from Outlook to test your outgoing server settings.

   Note: If Outlook 2016 still cannot verify your account information, please contact customer support.

More info

• Set up Workspace Email on your iPhone or iPad
• Set up Workspace Email on your Android phone

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